Gig Workers
The advent of the digital age has led to a profound transformation of the traditional employment model, giving rise to the gig economy. Chapter I, Section 2(35) of the Code on Social Security, 2020 defines a gig worker as “a person who participates in a work arrangement and earns from such activities outside of a traditional employer–employee relationship.” While the definition of a gig worker distinguishes them from traditional employees and other worker categories, it lacks clarity regarding the specific criteria for classification. Moreover, the new labor codes have also failed to address the employment status of gig workers, leaving them in a regulatory limbo.
We often enter the workforce with fundamental expectations: fair wages, reasonable hours, and safe working conditions. Yet, the rise of the gig economy has eroded these basic rights for many, particularly among those who do platform-based work. This model has facilitated the growth of various sectors, from ride-sharing and food delivery to freelance services. However, it has also blurred the lines between independent contractors and employees, leading to complex legal and labor issues.
While these platforms have offered employment opportunities for many, the reality for a significant portion of the workforce is marked by immense challenges. Delivery drivers, often from economically disadvantaged backgrounds, face a precarious existence characterized by low wages, long working hours, and a complete lack of job security. These workers, forming the backbone of the delivery ecosystem, navigate a complex web of challenges that demand urgent attention.
According to a recent report published by the NITI Aayog, 7.7 million workers were engaged in the gig economy in 2020-21. This rapidly growing workforce is largely unprotected by labor laws. However, on 24 July 2023, the Government of the Indian state of Rajasthan passed the Rajasthan Platform-Based Gig Workers (Registration and Welfare) Act, becoming the first state to regulate platform-based gig workers at the legislative level. The law, defines a “gig worker” in article 2.e as “a person who performs work or participates in a work arrangement and earns from such activities outside of traditional employer-employee relationship and who works on contract that results in a given rate of payment, based on terms and conditions laid down in such contract and includes all piece-rate work.” It also ensures labour rights, social security, and welfare programmes for platform workers. We share a common commitment to addressing this challenge and undertake a range of initiatives to tackle it.
At Present
Through our dedicated efforts in Uttar Pradesh, Maharashtra, Delhi, Haryana, Karnataka, and Telangana, we deliver comprehensive support that encompasses mobilization, advocacy, and capacity building. Besides,by raising awareness about their rights and providing essential legal aid, we strive to empower the gig workers and create a more equitable and just gig economy. Our work is grounded in the belief that every worker deserves fair treatment, protection, and opportunities for advancement.
Through our dedicated efforts in Uttar Pradesh, Maharashtra, Delhi, Haryana, Karnataka, and Telangana, we deliver comprehensive support that encompasses mobilization, advocacy, and capacity building. Besides,by raising awareness about their rights and providing essential legal aid, we strive to empower the gig workers and create a more equitable and just gig economy. Our work is grounded in the belief that every worker deserves fair treatment, protection, and opportunities for advancement.
